Welcome
We’re so glad you’re here!
Welcome
We’re so glad
you’re here!
Well hello there!
Welcome to Berkshire Hathaway HomeServices Florida Properties Group. We’re thrilled to have you join our dynamic and dedicated team of real estate agents. Our commitment to excellence and supportive environment ensures that you’re joining more than just a company; you’re becoming part of a family that values your growth and success.
As you embark on this exciting journey with us, we invite you to explore the rest of this page, which is designed to help you seamlessly integrate into our culture and community. Here, you’ll find a wealth of resources from general information about the company to the systems, tools, and training we provide that are specifically crafted and curated to help ensure your professional success.
Remember, our team is here to support you every step of the way. So, dive in and discover all that BHHS Florida Properties Group has to offer, and let’s achieve great things together. Welcome aboard!
What’s Included Here
What We Stand For
Our Mission
It’s simple. “To be legendary.” This statement fully encompasses our vision statement, which is “To forever serve our communities by creating lifetime relationships and legendary experiences throughout our customer’s financial and Real Estate journeys.” As one of our real estate agents, your goal should be ensuring that in every single interaction, you’re embracing that mission.
Brand Promises
By choosing to be a member of our team, you’re agreeing to carry out our brand promises in all you do. This means being committed to putting relationships above transactions. In order to do that, we are asking each team member to commit whole-heartedly to our brand promises.
Our ISMs
At Berkshire Hathaway HomeServices Florida Properties Group, we are united by 25 core principles that define our company culture. We call them our ISMs.
These ISMs make us who we are, guide our decision making, and allow us to deliver excellence every day. They are a key reason why customers love working with us, and we hope that you’ll take them to heart as we have!
TIPE Nominations
So, yeah we have a type. More accurately, it’s actually a T.I.P.E. – which stands for Teamwork, Integrity, Passion, and Excellence. Those are our core values and things that we constantly celebrate within our team. When you recognize one of those qualities in another team member – whether they’re staff or agent – we encourage you to nominate them for recognition!
Your First Step
Register For Onboarding
A must-do for every agent, regardless of experience level. This in-person session is where you’ll get logged in to all of our systems and get a quick intro of where to find everything you’ll need. Hosted at our home office location in Trinity* twice weekly, this session makes sure you can immediately hit the ground running. Bonus? You’ll get a brand new headshot to use in your marketing!
*Virtual sessions are offered ONLY for agents located in Highlands County and held twice each month.
Your Next Steps
Register For BHU
Berkshire Hathaway University, or BHU, is a series of 8 classes that not only include a wealth of knowledge on successfully working in the real estate industry but also touch on how to use the tools and systems we offer our agents. For agents who are new to the industry, you don’t want to miss a single class! If you’re an experienced agent, get registered and then attend the sessions that include systems training (check the class descriptions for an agenda) or attend them all for a great all-encompassing review.
When you register for one class, our system will automatically register you for the next seven sessions. No need to register for each separately!
Attend Business Planing
To us, business planning is more than just setting a goal. It’s creating a detailed plan of how you’re going to get there. When you attend one of our business planning sessions you’ll walk away with a 20+ page document that outlines every step you need to take during the year to meet your goal, down to how many active and passive prospecting tasks you need to complete each week.
Business Development Orientation
Held monthly, this web-based session is hosted via webinar. It’s a small group where we discuss all of our lead sources & follow-up requirements, give you a quick overview of the system we supply you to manage these leads and the basics of working each lead source we provide, plus so much more.
Know What’s Happening
Company Calendar
See what’s happening in the upcoming days, weeks, and months. From awesome classes to unforgettable events, you can find it all here. Take a look and start RSVPing to get these important dates on your radar.
Monday Morning Memo
Our internal newsletter is updated every Friday afternoon with the latest and greatest news, announcements, and updates. While it’s always available for you to view here, it’ll also be emailed to your inbox first thing every Monday Morning.
Private Facebook Group
Want to connect with your peers? Get vendor recommendations? Share an upcoming listing or needs for a buyer who isn’t finding the perfect property? Join our private Facebook Group. This is also a key place to be in order to get updates and announcements from the Marketing team.
Our Central Hub
Need to know where to find absolutely EVERYTHING? The answer is Cab Corner! Every. Single. Time.
Cab Corner is our company’s Intranet and is also known as where to find all the things. Even if what you’re looking for doesn’t ‘live’ there, we can pretty much guarantee there’s a link to what you’re looking for. Bookmark it, save it, memorize the link. It’s the best place to start no matter where you’d like to end up!
Meet The Team
We know we’re not really supposed to brag, but OUR TEAM IS AMAZING. So we will!
While each of our real estate agents is the CEO’s of their own small business, you’re NEVER alone. BHHS Florida Properties Group leadership and staff are always only a phone call, email, or class away. From helping you get up and running after joining the company, to training and education, coaching, marketing guidance, business development, technical support, and special events – we’re here for you.
Branding Resources
Effective branding is crucial, and you’re associated with a brand that exudes respect and sophistication – with a touch of fun! Let’s delve into the essential aspects of our brand, including colors, logos, and fonts.
Our brand colors exude power, offering a range of captivating themes to choose from. The iconic cabernet hue sets us apart in the marketplace, while black and white present a sophisticated and timeless color palette. Furthermore, the global marketing team has introduced a new variety of themes that showcase complementary color palettes to enhance our cabernet shade. By utilizing our brand colors, you can effortlessly connect your brand with the esteemed reputation that precedes Berkshire Hathaway HomeServices.
The logo of Berkshire Hathaway HomeServices Florida Properties Group is available in three primary colors: cabernet, black, and white. It is recommended to use the PNG version whenever possible. According to Florida Real Estate Law, all advertising and marketing materials should prominently feature our full DBA logo. If you are using MADI or kvCORE, our branding and disclaimers are already integrated, saving you the hassle of worrying about it.
The brand fonts for Berkshire Hathaway HomeServices are Marcellus and Manrope. By incorporating these fonts into your marketing and advertising materials, you can elevate your designs and establish a strong association with the brand. While the use of these fonts is optional, it is highly recommended to maintain consistency throughout your communications.
Our Divisions & Departments
Accelerated Sales
Know a property owner who needs to sell FAST? We have a team available to help, with an established auction program that will help to get things done on the desired timeline.
Staff:
Bill Yingling
Auctioneer
Contact:
byingling@bhhsflpg.com
Business Development
From helping you with outbound referrals for customers moving out of the area, to assisting companies with group moves, to providing you with leads to help boost your production, our business development team is here to help.
Staff:
Melanie Brush
Corporate Services Manager
Jessica Hager
Business Development Manager
Farrah Rogers
Business Development Administrative Assistant
Contact:
corpservices@bhhsflpg.net
Commercial
Our amazing team of commercial real estate agents is well-known in the community for their professionalism and skill. From helping customers purchase property, to owners sell or rent, or even managing commercial properties or HOAs, we have the resources you need.
Staff:
Isabel Casler
Commercial Division Admin
Contact:
credadmin@bhhsflpg.net
Marketing
Our in-house marketing team handles every little detail, from digital ads to flyer designs to communication and our big events. They make sure every branch of our company looks good and focuses on higher level projects like blueprints and prospecting systems to make you more money.
Staff:
Christie Clark
Marketing Director
Kylie Crowe
Communications & Advertising Specialist
Olivia Hamilton
Events & Brand Coordinator
Stephanie Streeter
Director, Digital Strategies
Contact:
team@bhhsflpg.net
Property Management
Have someone looking to be placed in a rental? Property owner looking to rent out a home that they own? We have a team of dedicated property managers ready, willing, and able to help!
Staff:
Kathy Gaspari
Commercial Division Admin
Contact:
kgaspari@bhhsflpg.net
Training & Education
We know you’ll find our education programs second to none. From BHU to our annual CEO Mastery Workshop, you’ll never stop learning.
Staff:
Diane Howard
VP, Training & Education
Contact:
dhoward@bhhsflpg.net
IT Service Desk
Our Service Desk team is here for you. Ready, able, and willing to assist when you’ve got technical issues with any of our systems, tools, and more. Just reach out, they’re here to help!
Staff:
Tiffany Gonzalez
Director, Information Technology
Steven Santos
Events & Brand Coordinator
Contact:
servicedesk@bhhsflpg.net
CORE Services
Preferred Lending Services
Our preferred mortgage partner
Capstone Title
Our preferred title company
Preferred Partners Insurance
Our preferred insurance company
2-10 Home Warranty
Our preferred home warranty provider
Join The Conversation
Join us on social media!
Public Facebook Page
Private Facebook Group
YouTube
Building Your Business
The key to your success in the real estate industry is prospecting, not just marketing yourself and your services. Unless you’re used it, the idea of prospecting can feel a little intimidating – something we’re well aware of! To ensure you have the tools you need, we’ve created a series of Blueprints that systemize the most common approaches to prospecting in real estate. Take a look – you’ll love them… and their proven results!
10-10-20 Your Buyers
Get noticed by those neighbors.
10-10-20 Your Sellers
Why do you need to 10-10-20? To get LEADS!
10 Day CRM
A challenge to help you build up your database.
Expired Listings
Keep making ‘deposits’ to ensure future success.
For Sale By Owner
Provide value and watch the results roll in.
Live Real Estate Review
It pays to go live!
Open House
They’re not just for selling THAT house.
Daily Prospecting
Give pieces of value when prospecting.
Absentee Owner
Target absentee owners to win more listings!
Social Media
Create purposeful content to connect authentically.
Tools & Resources
Provided Nationally By Berkshire Hathaway HomeServices
BHHS REsource Center
The Mothership
The central place to find everything Berkshire Hathaway HomeServices, from systems to awards status and more!
KvCORE (BHHS Connect)
Your SMART CRM and more
An industry-leading CRM platform with built-in AI and marketing tools that acts as your digital assistant.
BHHS Marketing REsource
Materials Library
A collection of BHHS branded marketing materials like emails, flyers, newsletters, postcards, videos and more.
CHALK Digital
Digital Advertising Platform
Provided by BHHS, this system provides not only automated digital listing ads, but also digital sphere retargeting ads and streaming TV ads as well!
SOCi
Social Media Management
Schedule content weeks or months in advance and opt-in to brand-approved and your company content.
Video Buzz
Video Creation Platform
Video recording, automatic branding, and video distribution tools!
Provided Locally By Florida Properties Group
Office 365
Company Email
Access your @bhhsflpg.com email account via Outlook online and other related resources available through Microsoft’s platform.
Agent Help Site
Your FAQ Resource
A searchable site containing information about our company, products, services, and systems. A one-stop-shop to get your questions answered!
Dotloop
Transaction Management System
Create contracts, offers, leases, addendums, and send electronic signature requests.
Agent Website
Powered by KvCORE
A customizable website with powerful search tools and landing page options. Automatically syncs with your KvCORE SMART CRM.
MADI
Graphic Design Software
A cutting edge digital graphic design tool, pre-loaded for you with branded, customizable designs for social media, print marketing, and more!
Real Mailers
Postcard Platform
Mailable postcards created for your listings – Just Listed, Sold, Price Reduced, Open House. Includes automated sending of 50 Just Listed cards on our tab for each listing!
Testimonial Tree
Collect Consumer Feedback
Automated sending of post-close surveys, encouraging the collection of testimonials to be used in your marketing. Syncs to your agent website!
QuickBuy
iBuyer Solution
Sometimes selling a home the traditional way just isn’t the best fit. Our iBuyer partner offers multiple solutions from a guaranteed sale to an immediate purchase if the property qualifies. Compete with programs like OpenDoor and more.
XpressDocs
Online Store
Help for all your printing needs. Marketing materials, business cards, apparel, or promotional items, they’ve got you covered.
The CE Shop
Continuing Education Resources
Whether you’re looking for post-licensing courses or ccontinuing education credits, The CE Shop has what you need – often at discounted rates. Sales are offered regularly!
Swag Shop
Online Store
Grab your company-branded swag to show your spirit! T-shirts, onesies, cups, and more!
Working Advantage
Great discounts!
Find discounts on shopping, travel, entertainment, and more.
Need Help? Have A Technical Question?
Book A Virtual Appointment
Book a one-on-one virtual appointment with a service desk technician.
- https://www.picktime.com/bhhshelpdesk
- Monday – Friday: 6am – 5pm PST
Send an email to open a ticket with our service desk team. and they’ll respond as soon as they’re able with answers to your questions.
- servicedesk@bhhsflpg.net
- Monday – Friday: 8:30am – 5:30pm EST
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